Global Engineering Resource
Global access to thousand’s of IT Engineers
Utopia IT have access to 8000+ skilled IT engineers across EMEA, APAC, and North America. We support businesses locally, regionally, and globally 24/7.
With our extensive network, we can provide resources for IT services in all major and small cities, as well as in many remote areas.
All our engineers are insured, vetted, trained and certified to deal with all IT support levels, including basic, advanced and the most complex technical support with Servers, Networks and End-User Computing (EUC).
Dispatch Engineers
If you have hardware or software issues, our engineers are on hand to help. All our dispatch engineers are briefed and trained on your IT infrastructure, networks and processes. This enables us to deliver you a streamlined service, with minimal disruption or downtime to your business.
Scheduled Engineers
Project work in the IT world is at an all time high. Utopia are able to assist with a vast array of engineering resource challenges, from ‘smart hands’ right through to project managers. We have extensive resource to help cover any projects needed within your business.
Full Time Engineering Resource (FTEs)
We can support you with Full Time Engineers, on-site on a contractual basis, without the commitment of employment. The engineers we provide are fully briefed, trained and aware of any procedures they need to comply with on-site, integrating seamlessly into your organisation.
Get in touch to discuss your IT Support needs.
When we say that our maintenance support services are completely vendor agnostic, we really mean it.
We have trained IT break-fix smart hands support engineers in every corner of the globe ready to be dispatched to site. Our recruitment process is robust and involves an extensive on-boarding process, which means we only work with the best IT service support engineers. Our available skill sets cover all the major manufacturers: Cisco, IBM, HP, Dell, Lenovo, NetApp, EMC, Panasonic, Toshiba, Hitachi, Fujitsu, Avaya, Microsoft, Silverpeak, Apple, Juniper, Fortinet, Checkpoint, Citrix and AppSense – just to name a few.