Ethical, experienced IT service.
Utopia is an independently owned IT service company that deliver approved multi-vendor break-fix maintenance, IT resource and a range of professional IT services for server storage and network environments covering 100+ countries.
IT Support Desk and Hardware Maintenance
Our clients have access to an unrivaled, global team of ultra-responsive and highly skilled dispatch engineers.
Our dedicated help desk has complete visibility of every engineer and tracks tickets against agreed SLAs.
Our local engineering team is connected real time to our 24/7 multi-lingual help desk. Available 24/7 and local to your business, wherever you’re located in the world. We can be on-site quickly to resolve your IT hardware problems.
Services:
Break Fix Support with individually and locally spared bulletproof contracts.
Skilled Emergency, FTEs and Project Engineering Technicians on-demand.
Geo-Specialist throughout The Americas, Central Asia, Europe, Middle East and Japan.
24 x 7 Technical Support and Service Desk
Cross-border Connectivity Solutions
Cloud Services and Datacenter Management
Forward Stocking and Logistics
Professional Services
Utopia has worked tirelessly to build a coveted network of thousands of Service Partners, IT Engineers and IT Technicians in thousands of global locations.
Each partner is authorised and consistently measured through our Local Service Partner (LSP) programme. Each company or individual is mapped against capabilities, professional experience, qualifications and accreditations.
Our mission is simple;
We provide vital resources that help IT outsourcers, resellers, MSPs, channel partners & end users meet today’s global IT support challenges. Through our Local Service Partner (LSP) Programme, we give you access to an international network of authorised engineers and partner businesses on the ground.
Connecting into our 24/7, 365-day hub in the UK, our network supports your business to deliver and your customers to achieve.